Returns Policy

 

Little Pebbles will endeavour to supply only the highest quality products and believe you will be delighted with your choices. If there is any problem with your purchase there are procedures to follow in returning your item(s). 


If you wish to return an item we advise you first to phone us on 01237 451472 or e-mail returns@littlepebbles.com  - whereby we will discuss the reason for return. If at all possible, please email a photo of the damaged goods as it may be possible to send a replacement part instead of returning goods. If your product(s) is  faulty on receipt you must let us know within 48hrs.then please package the goods ready for return and we will arrange a collection by courier within 48 hours. (UK only)  We will endeavour to send out a repaired or replacement product within 7-10 days or give you a full refund.  If your item is out of the guarantee period or has been damaged due to mishandling then a price will be obtained for repair.

For exchanges or refunds of any item(s) they must be returned within 7 working days and must be returned in the original packaging as new. You, the consumer have the right to cancel your order within 7 working days for most goods and services.* This period runs from the date the goods were delivered. 


IMPORTANT INFORMATION


Once we have received and verified the returned goods we will then initiate a refund, replacement or repair.  Any refunds due to the customer will be processed within 30 days of receipt of the goods by Little Pebbles, as per Distance Selling Regulations. 

*Any items purchased and taken or delivered outside the UK will not be returnable and all manufacturers warranties are void.

 

 


 



Returns Address:     


Little Pebbles 
Roscarna House
Parkham
Bideford
Devon
EX39 5PL

   

 

  • Manufacturers


Solution Graphics

Contact us